Advice and support

In our contact and information center, we offer open and anonymous counseling. We focus ourselves to the subjective needs of individuals and advise on solutions, and life-related issues, given with an accepting attitude. In addition, we offer case management.

Assistance with personal difficulties and problems of any kind
Advice on safe and for the body less harmful use of drugs (safer- use).
Advice on safe and body protective sexual practices (safer- sex).
Health and nutrition advice.
Counseling and mediation in substitution.
Counseling and placement in detoxification and treatment.
Crisis intervention and emergency assistance.
Assistance to find beds.
Advice on existing or impending homelessness.
Assistance in dealing with paperwork.
Advice on social issues and help in applying for benefits (Like Hartz IV = German social care).
Advice on topics like pregnancy, parenting and family. For this we work closely with the KITA in the Bissing street and the magic castle together.
Advice and assistance in dealing with money and in settlement of debts.
Advice on exit and transfer facilities.
Advice on legal issues and help for avoiding prison. We work closely together with lawyers who offer consultations in Abrigado also.
Advice on migration and alien legal issues.