Advice and support
In our contact and information center, we offer open and anonymous counseling. We focus ourselves to the subjective needs of individuals and advise on solutions, and life-related issues, given with an accepting attitude. In addition, we offer case management.
- Assistance with personal difficulties and problems of any kind
- Advice on safe and for the body less harmful use of drugs (safer- use).
- Advice on safe and body protective sexual practices (safer- sex).
- Health and nutrition advice.
- Counseling and mediation in substitution.
- Counseling and placement in detoxification and treatment.
- Crisis intervention and emergency assistance.
- Assistance to find beds.
- Advice on existing or impending homelessness.
- Assistance in dealing with paperwork.
- Advice on social issues and help in applying for benefits (Like Hartz IV = German social care).
- Advice on topics like pregnancy, parenting and family. For this we work closely with the KITA in the Bissing street and the magic castle together.
- Advice and assistance in dealing with money and in settlement of debts.
- Advice on exit and transfer facilities.
- Advice on legal issues and help for avoiding prison. We work closely together with lawyers who offer consultations in Abrigado also.
- Advice on migration and alien legal issues.